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For room reservations, please call +65 6688 8897 (8am - 10pm).
For general enquiries, please call +65 6688 8868 (24 hours).
By proceeding with the reservation you accept and agree with Marina Bay Sands Pte Ltd (the Hotel) that the reservation (details of which are set out above), if accepted by us, shall be on the terms and conditions as follows:
Rates and Deposit
- The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.
- Rates quoted are in Singapore Dollars.
- Rates do not include any applicable prevailing government taxes at time of occupancy. The Rates are subject to 10% Service Charge and prevailing Goods and Services Tax.
- When there are more than two (2) adults in a room, each additional adult is charged SGD100++ per night (SGD125++ per night in The Club rooms and Suites). However, children, twelve (12) years and under, stay free when sharing a room with an adult as an additional guest. The maximum number of guest per room is either two (2) adults, two (2) child or three (3) adults.
- A cash deposit of SGD 100 for each night of stay or a valid credit card is required upon check-in for incidentals in addition to full payment of room and tax.
- In the event you complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.
- Sands Dollars are not allowed to be redeemed for hotel bookings.
Eligible Age for Check-in
- You must be at least 18 years of age to check-in and register for a room.
Check-in and Check -out Timings
- Check-in time is from 3:00pm onwards and check-out time is by 11:00am
- A valid government issued identification or passport is required at check-in
Early Arrival and Late Departure
- Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel's Guest Services Desk for assistance in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.
- Late check-outs are available on request subject to room availability and occupancy level.
- Please check with the Hotel's Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room charge may be incurred for late check-out between 12pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.
Credit Card Information
- A valid credit card is required to secure your reservation.
- Upon reservation, credit card will be charged for the amount indicated on the booking confirmation page and email.
- The Hotel accepts Visa, Mastercard, American Express, Diners and JCB credit cards. Debit Cards are not accepted.
- Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.
- American Express Inbound Offer is applicable for room only on Best Available Rate, fully pre-paid upon booking, non-refundable, non-cancellable and non-amendable.
- Cancellation, amendment to the dates of stay and No Show of package will incur a charge equivalent to the total package price with service charge and government tax and assessed to your credit card provided at the time of reservation.
- In proceeding with the reservation, you further agree to allow the Hotel or any of its related corporations (as defined in the Companies Act (Cap. 50) to send you Information on upcoming events and promotions; and or related information via email to the email address provided.
- You may unsubscribe to any such email at anytime upon receipt of the said email.
- No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.
- This reservation is not transferable. No name change is allowed.
- By proceeding with the reservation, you further agree and acknowledges that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel's standard terms and conditions of stay
- The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
- You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
- The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Republic of Singapore.
- The Contracts (Rights of Third Parties) Act ((Cap. 53B) shall not apply.
Sands Rewards Lifestyle Membership
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- 10% off at ArtScience Museum
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- Earn 3% from your purchases at 175 shopping and dining outlets and redeem instantly.
*Must be at least 21 year old to join Sands Rewards LifeStyle. Other Terms & Conditions apply.
Child Breakfast Charge
- All rooms and suite rates do not include child breakfast charge. Child breakfast charge is applicable for any child between 6-12 years old. Breakfast for children 5 years and under is free. Child breakfast is chargeable to guest account at walk-in price upon consumption.
Additional Terms & Conditions for American Express Inbound Offer only:
- Rates are 10% off the Best Available Rate (non-blended rate).
- Payment to be made via American Express credit card only.
- Rate modifier will apply if the guest will like to stay in any higher room type. All charges are on guest own account.
- Reservation must be fully prepaid upon booking. Reservation is non-cancellable, non-amendable and non-refundable.
- Any extension of stay will be on guest own account on either the Best Available Rate or any other Packages offered by Marina Bay Sands.
- Additional guests to be charged at a fee of S$100++ per night for Deluxe, Premier and Grand rooms; S$125++ per night for the Club rooms and Suites.
- Additional adult charge will be on guest's own account.
- Rate is not applicable over black-out periods (e.g. F1, New Year's eve etc).