Sands Wellness Retreat Terms & Conditions

By proceeding with the reservation you accept and agree with Marina Bay Sands Pte Ltd (the Hotel) that the reservation (details of which are set out above), if accepted by us, shall be on the terms and conditions as follows:

Stay Period

  • Stay-by date: 13 May – 31 Oct 2022
  • Blackout date apply on 9 Aug 2022 and 30 Sep – 2 Oct 2022

Rates and Deposit

  • Reservation is cancellable and amendable 2 days prior to arrival.
  • The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.
  • Any extension of stay will be on guest’s own account on either the Flexible Rate or any other Packages offered by Marina Bay Sands.
  • Rates quoted are in Singapore Dollars.
  • Rate is for 1 or 2 adults only.
  • Rates do not include any applicable prevailing government taxes at time of occupancy. The Rates are subject to 10% Service Charge and prevailing Goods and Services Tax.
  • The maximum number of guests per room is either 2 adults + 2 children (12 years old and below), or 3 adults. Additional guests to be charged at a fee of S$100++ per night for Deluxe and Premier Rooms; S$220++ per night for Club, Grand Club, Orchid and Sands Suites. For your convenience, all suites are equipped with an extra rollaway or pull-out sofa bed when an additional adult is occupying the room. However, children, twelve (12) years and under, stay free when sharing a room with an adult as an additional guest.
  • Room upgrade and additional adult charge will be on guest's own account.
  • Club benefits are not included for children between 6-12 years old and are chargeable upon consumption at the Club55 Lounge.
  • A cash deposit of S$200 for each night of stay or a valid credit card is required upon check-in for payment of incidentals in addition to full payment of the room and prevailing government taxes.
  • In the event guest complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.
  • Marina Bay Sands may change these terms or terminate this program without notice. In the event of any dispute, the decision of Marina Bay Sands Pte Ltd is final and binding.

Cancellation Policy

  • Reservation is cancellable and amendable 2 days prior to arrival.
  • Reservations made over 8 – 10 Aug 2022 and 27 Sep – 2 Oct 2022 require full pre-payment and are non-cancellable, non-amendable and non-refundable.

Credit Card Information

  • A valid credit card is required to secure your reservation.
  • Upon booking, your credit card will be charged the amount indicated on the booking confirmation page and email.
  • Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.

Further information

  • No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.
  • No prepared food from sources other than the Hotel's in-room dining services is permitted in the guest rooms.
  • This reservation is not transferable. No name change is allowed.

General Provisions

  • By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel's standard terms and conditions of stay.
  • The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
  • The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
  • You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
  • The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
  • The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Republic of Singapore.
  • The Contracts (Rights of Third Parties) Act (Cap. 53B) shall apply.

Complimentary ArtScience Museum "Hope You Are Well" Bundle Package

  • The bundle consists of:
    • 2 tickets to Hope from Chaos exhibition,
    • 2 ArtScience at Home Activity booklets, and
    • 2 drinks (choice of immunity booster or hydrate juice) from SweetSpot at ArtScience Museum
  • Redemption for the exhibition tickets can be made at ArtScience Museum Box Office at Basement 2 using the kiosk redemption slip
  • Redemption for the drinks can be made at SweetSpot at ArtScience Museum with the kiosk redemption slip
  • Any additional guest or services will be chargeable at the participating outlet’s prevailing rates.
  • Valid for one-time redemption per voucher only, till 7 Aug 2022.
  • Voucher cannot be refunded, combined with any other promotions and cannot be exchanged for cash.

Daily Activities Terms and Conditions

  • Choose from any 1 of the 3 activities for each night of the stay at all Sands Rewards LifeStyle membership kiosks.
  • To redeem, patron must:
    • Be a member of Sands Rewards LifeStyle loyalty programme.
    • MBS reserves the right to restrict venues at our discretion and this is subject to availability.
  • Complimentary 3-course Wellness dinner at Spago Dining Room
    • Available from Mon to Thu only at Spago Dining Room
    • Prior reservations are required. Please state “Wellness Menu” under Special Requests when making a reservation at Spago.
    • Any additional guest or services will be chargeable at Spago Dining Room prevailing rates.
    • Valid for one-time redemption per voucher only.
    • Voucher cannot be refunded, combined with any other promotions and cannot be exchanged for cash.
  • Complimentary 60-min body massage at Natureland Spa Premium 
    • Operation Hours: Daily, 9am – 2am
    • Experience includes a 60-minute body relief massage for 2 persons.
    • Reservations are required to be made 48 hours in advance and can be made via phone at +65 6788 6780 or WhatsApp at +65 8222 0288. Please inform Natureland Spa Premium of any existing medical conditions such as health conditions, allergies or injuries that could affect your treatments or use of the Spa facilities.
    • Please note that all cancellation requests for your reservation are to be made at least 6 hours prior to your appointment.
    • It is recommended to arrive at least 15 minutes prior to your appointment. Please note that a late arrival will result in reduced treatment time.
    • For your convenience, a robe, towels and slippers will be provided.
    • Additional guest or services will be chargeable at Natureland Spa Premium prevailing rates.
    • Valid for one-time redemption per voucher only.
    • Voucher cannot be combined with any other promotions and cannot be exchange for cash.
  • Complimentary 60-min Wellness Atelier Experience at Maison 21G
    • Operation Hours: Daily, 11am – 10pm
    • Experience includes a 60-minute scent creation workshop experience, 2 perfume bottles (30ml each) and 2 glasses of prosecco.
    • Reservations are required to be made at least 1 day in advance and can be made via phone at +65 9690 0849.
    • Additional guest will be chargeable at Maison 21G prevailing rates.
    • Valid for one-time redemption per voucher only.
    • Voucher cannot be combined with any other promotions and cannot be exchange for cash.

 

Marina Bay Sands Pte. Ltd. reserves the right to change the Terms and Conditions without prior notice. In the event of any dispute, the decision of Marina Bay Sands Pte. Ltd. is final without notice or liability. Other Terms and Conditions apply.

View general terms and conditions.