Responsible Gaming in Marina Bay Sands


National Council on Problem Gambling

The National Problem Gambling Helpline is the government funded help service. The helpline is manned by trained counsellors and para-counsellors from the National Addictions Management Service.

Call the helpline for the following services:

  • Over the phone counselling for problem gamblers and also family members
  • Information and referrals for help services
  • Information on casino exclusions and visit limits
  • Information about Responsible Gambling
  • For problem gambling counselling and treatment

Operating hours: Daily 8.00am – 11.00pm (includes Public Holidays)
Helpline: 1800-6-668-668

For information on varying visit limits or revocation of exclusion: 6354-8154

Operating hours:         
8.30am – 6.00pm (Monday to Friday)
8.30am – 1.00pm (Saturdays)
(Excludes Public Holidays)

The National Addictions Management Service (NAMS)

NAMS provides assessment and treatments for problem gambling and other behavioural addictions such as alcohol, drugs, gaming and internet. It also offers individual, group and family therapy, public education talks and training for health care and social service professionals.

Address: Buangkok Green Medical Park, 10 Buangkok View, NAMS Clinic – Basement, Blk 9, Singapore 539747

Operating hours:
Monday to Thursday: 8.00am – 5.30pm
Friday: 8.00am – 5.00pm
(Closed on weekends and Public Holidays)

Tel: 6-RECOVER (6732 6837) Daily: 8.00am – 11.00pm (includes Public Holidays)


WE CARE Community Services

WE CARE Community Services is an addiction recovery centre which provides evidence-based counselling support and treatment programmes for all forms of addiction.

Address: Kembangan-Chai Chee Community Hub, 11 Jalan Ubi, Block 5, #01-41, Singapore 409074.


Tel: 6547 5459 (all calls will be answered by professional counsellors)

Credit Counselling Singapore (CCS)

CCS aims to assist indebted individuals resolve their debt problems and educate members of public on financial literacy via various approaches, including talks on debt management and the setup of a debt management programme.

Address: 210 Middle Road, #05-04, Singapore 188994

Tel: 6225 5227

Operating hours: Monday to Friday: 9.00am – 6.00pm (Closed on Public Holidays)



For more information on the operation and regulation of casinos in Singapore, please refer to the Casino Control Act (Cap. 33A) at the following link: