Our standard check-in time is 3pm and check-out time is 11am.
Early check-ins are subject to availability. To guarantee an early check in, we recommend guests to book the room one night in advance. If your room is not ready for check-in, we will register you first and assist you to store your luggage. You will be given temporary keycards to access the SkyPark Infinity Pool, SkyPark Observation Deck, and the fitness centre until your room is ready.
A half-day room charge may be incurred for a late check-out between 12pm to 6pm. For a later check-out after 6pm, a full day room charge will apply.
Yes. We have non-smoking and smoking rooms available, they are subject to availability upon arrival.
Yes, you can request for an extra bed per room. An additional charge will apply. For assistance, please contact our room reservations team on +65 6688 8888 (between 8am to 8pm daily, Singapore timing), or email us here.
Yes, you can request for a baby cot at no additional cost. For assistance, please contact our room reservations team on +65 6688 8888 (between 8am to 8pm daily, Singapore timing), or email us here.
In Singapore the power plugs and sockets are of type G. The standard voltage is 230V and the standard frequency is 50Hz. We provide an international power adaptor in all of our hotel rooms. It is placed on the writing desk in the room.
Yes, you may store your luggage before and after check-out with our Bell Desk at either Hotel Tower 1 or 3 Lobby. You may also call our Express Service Team by using the phone in your hotel room to assist you with your luggage.
The SkyPark Infinity Pool is only accessible to our hotel guests. Alternatively, you may wish to visit the SkyPark Observation Deck to enjoy views of the city's skyline, or dine at any of our rooftop restaurants and bars. For more information on the rooftop restaurants, please click here.
The capacity limit of our hotel rooms/suites for registered guests and visitors is subject to guest room category and any further restrictions in the fire and safety code applicable to the Hotel.
Yes, complimentary Internet access is provided at the hotel.
We do not provide complimentary parking for hotel guests. Hotel guests can request for concessionary coupons from the Front Desk for self-parking at S$8.56 per entry.
Valet Parking is also available at Hotel Tower 1 at S$35 per 24 hours (multiple entries are allowed).
Marina Bay Sands does not provide shuttle services. Private transfer options are available for both direct airport transfers and transport to other destinations. To find out more on the charges, please click here.
While on-site ticket sales are available, visitors are encouraged to pre-purchase their tickets online prior to visit.
Yes, we accept group bookings. Kindly contact museumgroupbooking@marinabaysands.com for more information.
The CÉ LA VI operated gift shop located at the SkyPark Observation Deck operates every Wednesday to Sunday (closed on Monday and Tuesday). The gift shop located at the lobby of Tower 3 remains closed until further notice.
Prams are allowed on the observation deck. However, if you would like to store your pram, please approach our Guest Services Desk at Hotel Tower 3 Lobby for assistance.
The following items cannot be brought to the SkyPark Observation Deck:
Access to SkyPark Infinity Pool is exclusive to hotel guests and hotel key cards must be presented upon entry.
SkyPark Observation Deck is unsheltered and subject to inclement weather. Should extreme rain or lightning occur, it may be closed temporarily for the safety of our guests. Ticketholders who have entered SkyPark Observation Deck less than one hour prior to closure may be entitled to a refund.
Tickets are only for sale on a monthly basis.
While on-site ticket sales are available, visitors are encouraged to pre-purchase their tickets online prior to visit.
Tickets are valid for a single entry only. Re-entry is not allowed.
Prams are not allowed within the exhibitions. We have a dedicated storage area for prams within the museum. Please feel free to approach our ushers in the Museum for assistance.
Kindly note that the use of tripod, selfie sticks, flash photography is prohibited, unless otherwise stated.
To film in the galleries, prior permission is required. For inquiries on photoshoots, please contact us here.
Yes, group bookings are available at ArtScience Museum. Kindly contact museumgroupbooking@marinabaysands.com for more information.
Scammers have become increasingly creative and are preying on unsuspecting victims through commonly used platforms, such as mobile text messages, phone calls, social media advertisements, QR codes or email.
These scams have become very prevalent and often target individuals who have a relationship with well-known entities, from government bodies to corporate brands.
We have become aware of fraudulent websites and communications claiming to represent Marina Bay Sands. Please note that Marina Bay Sands:
If you receive a suspicious-looking message claiming to be from Marina Bay Sands and asking for your membership details, or asking you to click on external links that do not belong to Marina Bay Sands, you may wish to do the following:
Additionally, you may wish to find out more about the prevalence of scams happening around us at https://www.scamalert.sg/.
Thank you for staying vigilant at all times.
Click here for more information.
Singapore is a tropical country. For more information on the climate/weather in Singapore, please click here.
Estimated cost of a metered taxi ride, ranges between S$20-S$40. The journey is about 20 – 30 minutes, depending on traffic conditions.
Marina Bay Sands does not act as a local contact in the Visa application process. If you are unable to furnish a Letter of Invitation (LOI) from a local contact, you may approach your Embassy to issue a LOI to support your Visa application.
We do not have a children play area. However, you may consider visiting the ArtScience Museum which has exhibitions that are highly recommended for families and children. Other attractions for young families include the Sampan ride and Digital Light Canvas.
You can approach our Front Desk for foreign exchange. Alternatively, we do have several automated teller machines (ATMs) available around The Shoppes and the casino. You can also change money at Far East Exchange located at The Shoppes, #01-06.
You may approach any of the Sands LifeStyle counters located around Marina Bay Sands, or sign up for a free membership online here. For a full list of benefits, please click on the 'Rewards Programme' tab on our website.
Yes. They are available for purchase at the Retail Concierge Counter on Level B2. For bulk purchases above S$2,000, please email us here.
Yes, most areas on property are wheelchair friendly.
The Casino operates 24 hours daily.
The Casino is open to patrons aged 21 and above.
Yes, subject to meeting the Social Safeguard and Entry Levy criteria. Information on the purchase of the Entry Levy can be found here.