• Lobby, Hotel Tower 1
    Daily: 10am – 10.30pm

  • The Shoppes, B1 (above Sampan Rides)
    Daily: 10am – 11pm

  • The Shoppes, B2 (near Digital Light Canvas)
    Daily: 10am – 11pm

FAQ

Platinum tier cardholders and above receive a 3-month Sands LifeStyle – Elite tier membership with benefits as outlined at www.marinabaysands.com/sandslifestyle.

Gold tier cardholders receive a 3-month Sands LifeStyle – Prestige tier membership with benefits as outlined at www.marinabaysands.com/sandslifestyle.

Present your UnionPay Card at any Sands LifeStyle counter to upgrade your Sands LifeStyle membership accordingly.

Accumulate spending of more than S$15,000 for Elite tier and S$1,500 for Prestige tier with your membership card within the first 3 months to maintain your membership status for another 9 months, enjoying a total of 12 months membership benefits.

If the spending criteria is not met within the first 3 months of membership, your membership status will be downgraded to the Prestige or LifeStyle tier accordingly.

Yes, you will need to present your physical membership card.

No, the membership card and the benefits are not transferrable. PIN and identity verification are required when you use your membership card at participating outlets.

Visit any Sands LifeStyle Counter for assistance and to get a replacement card.

You may speak to the hosts at Sands LifeStyle Counters, call the Sands LifeStyle 24-hour hotline at +65 6688 8981 or email SandsLifeStyle@MarinaBaySands.com.

Complimentary Elite tier upgrade from Sands Alliance may be redeemed once per membership account. For example, ICBC cardholders who have redeemed an Elite upgrade offer before will not be eligible for another ICBC or UnionPay cardholder card tier upgrade.

TERMS & CONDITIONS

  • Promotion is valid till 31 Dec 2025.
  • UnionPay Platinum tier and above card members receive complimentary Sands LifeStyle – Elite tier membership for 3 months. Membership extension will be granted if spending criteria is met.
  • UnionPay Gold tier card members receive complimentary Sands LifeStyle – Prestige tier membership for 3 months. Membership extension will be granted if spending criteria is met.
  • To enjoy this offer, you must be at least 18 years old and have proof of identification e.g. passport, or any valid government-issued photo identification such as your Singapore NRIC, Long Term Social Visit Pass or Employment Pass.
  • This promotion is valid for one-time redemption per member. Members who have redeemed an Elite upgrade offer under Sands Alliance will not be eligible for another.