FREQUENTLY ASKED QUESTIONS
General Enquiries
The lobby renewal forms part of Marina Bay Sands’ ongoing reinvestment in the guest experience.
From 6 January – mid-2028, the transformation will begin in Tower 3 before moving progressively to the other towers.
From mid-2027, the elevation continues with Sands SkyPark, as concepts undergo renewals and refurbishments.
Yes. The hotel will remain open throughout the transformation, with guestrooms and key amenities – such as the Sands SkyPark - continuing to operate.
There will be minimal impact to the guest experience, as temporary access routes will be put in place to ensure a seamless journey in Marina Bay Sands.
MCM, Vilebrequin, SK Gold and Bacha Coffee boutiques and Origin + Bloom at Tower 3 will also cease operations from January 2027.
The Infinity Pool will continue to operate and be available to hotel guests.
Arrival, Check-in & Access
From 6 January to end July 2027, the Hotel Tower 3 driveway will be temporarily closed.
Guests arriving by taxi or ride-hailing services should use the Hotel Tower 1 driveway, or the driveways at Marina Bay Sands Expo & Convention Centre or the Casino.
Tour buses and private coaches will alight at the designated driveway at Marina Bay Sands Expo & Convention Centre.
Pick-ups and drop-offs will be redirected to Tower 1 Lobby.
Temporary access routes will be provided and Team Members will be on-site to provide directional assistance.
All guests can check in and check out at Hotel Tower 1 Lobby.
Yes. The carpark entrance and exit near Hotel Tower 3 will remain accessible throughout the renovation.
Visitors may continue to park at The Shoppes at Marina Bay Sands.
Route Map
