Announcement Hotel maintenance announcement:

To maintain our facilities, the following enhancement works will be carried out daily.

  • 8am to 8pm: Facade maintenance, we recommend closing the curtains to maintain your privacy.
  • 9am to 6pm: Lift maintenance that entails intermittent noise.

We apologise for any inconvenience caused.

Connect with our live agent from 9am to 10pm

Connect with our live agent from 9am to 10pm

Need extra toilet amenities, housekeeping service or ice to chill your drinks? We can assist you. Simply chat with us.

Self-help

Enjoy these minibar treats on us

All minibar items and snacks are complimentary and are replenished once daily.

  • Call "In Room Dining" for additional top ups of your favourite snacks and beverages. Charges apply.

Infinity Pool

SMS “Q” to +65 8725 8531 or book online to reserve your pool access.

  • Due to safe distancing measure, access is staggered to reduce capacity. Limited to a maximum of 1hr 15mins per room per day.
  • Accessible only to Hotel registered guests. 

Banyan Tree Fitness Club

SMS “Q” to +65 9021 4902 to book a time slot.

  • Due to safe distancing measure, access is staggered to reduce capacity. Limited to a maximum of 1hr per visit.
  • Accessible only to Hotel registered guests. 

Contactless Express Check-Out

Review your hotel bill on the TV between 6am to 2pm.

  • Click "BILL" button on the remote control. 
  • Drop your room keys into the Express Check-out box located along the Hotel Lobby and you are done.