My Sands Rewards LifeStyle Account

Can I use the card immediately after collecting my card at the membership counter?

Yes, you can start using the membership card by earning and redeeming at our participating outlets. Please remember to present your membership card before payment.

You may contact our Sands Rewards LifeStyle hotline at 6688-8886 to deactivate your membership card.

For damaged card, you may approach any Sands Rewards LifeStyle counter with your physical ID for a card replacement. No fees will be charged for card replacement.

 

 

You may check your account details or update your personal particulars through our Sands Rewards LifeStyle website, Sands Rewards LifeStyle kiosk machine, and our newly launched mobile app.  If you require more information, please approach any of our Sands Rewards LifeStyle counter for assistance.

 

 

 

Rewards Dollars are valid for 12 months from the date earned. Expiry of dollar is based on first in first out basis.

You may check your dollar status through

  • Sands Rewards LifeStyle website,
  • Sands Rewards LifeStyle mobile application
  • Send SMS BAL <membershipID> (e.g.: BAL 100123456) to +65 9024 7050
  • Call our call centre at +65 6688 9999
  • Visit Sands Rewards LifeStyle kiosks
  • Visit Sands Rewards LifeStyle counters

 

 

About Membership

Who is eligible to join the programme?

Individuals who are (i) not employed by Marina Bays Sands; (ii) aged 18 and above are eligible to apply for membership in the Programme.

 

 

Any Sands Rewards LifeStyle counter at Marina Bay Sands. Present your NRIC or passport when collecting your physical card at the following counters:

Sands Rewards LifeStyle Counters  

Lobby, Hotel Tower 1

Daily: 10am – 10.30pm

 

The Shoppes, Galleria Level, B1 (above Sampan Rides)

Daily: 10am – 10.30pm

 

The Shoppes, Canal Level, B2 (near Digital Light Canvas)

Daily: 10am – 10.30pm

 

You may use either your e-card or physical card to earn Reward Dollars and enjoy discounts. 

If you have verified your mobile number or email address, you will be able to use your Sands Rewards LifeStyle e-Card for both earnings and redemptions at our Hotel, Marina Bay Sands owned and tenanted outlets without the physical card.

If you have not verified both mobile number and email address, there will be a $100 redemption limit. To have unrestricted redemption limit, you will have to perform either one of the following:

  • Perform verification of Mobile Number or Email Address (can be done through Mobile App)
  • Approach any Sands Rewards LifeStyle counter to complete the sign up.

Yes, you may do so. To collect your physical card, please approach any Sands Rewards LifeStyle counter and present your NRIC or passport for verification.

 

No, it is non-transferable and it must be utilised only by the account holder.

 

Membership Tier

How do I qualify for card tier upgrades?

For Prestige card tier, spend $2,000 nett annually to qualify.

For Elite card tier, spend $50,000 nett annually to qualify.

Take the fast track to upgrade your Sands Rewards LifeStyle membership to the Prestige or Elite tier and unlock greater benefits! Find out more here

 

 

Earn/Use Reward Dollars

What can the Reward Dollars be used for?

Reward Dollars can be used at all participating stores, restaurants, hotel stay, parking redemption, attractions at Marina Bay Sands and theatre.

 

Present either the physical card or e-card upon check-in or check-out. It will take up to 48 hours after check-out to receive the Reward Dollars. 

 

We do not allow retroactive crediting of rewards. All patrons are reminded to present their membership card or E-card upon payment to enjoy the earnings.

 

Yes, Reward Dollars can be earned from payment made by Cash/Card. No earnings will be awarded for payments made by Reward Dollars redemption.

You may put in your request at our Sands Rewards LifeStyle counter and  the request will be reviewed.

 

Benefits/Privileges

How many free parking redemptions am I entitled for?

Sands Rewards LifeStyle and Prestige members may redeem up to 24 hours free parking with $4 Reward Dollars.

Sands Rewards Elite members may redeem up to 24 hours free parking, limited to 1 redemption a day.

 

For Singapore registered vehicles, please remove your cash card from the IU and insert the physical Sands Rewards LifeStyle card into the gantry machine when exiting the car park.

For Malaysia registered vehicles, please insert your membership card into the gantry machine first, followed by your AutoPass.

A physical Sands Rewards LifeStyle card is required to exit the car park.

 

Reward Dollars earnings are not allowed for online purchased tickets or items.

 

To enjoy the discount, you will need to proceed to our box office to purchase the tickets. Discounts are applicable for certain shows only.

 

You may present your membership card at the respective attraction’s ticketing counter/box office to redeem your tickets in person.

 

Participating Outlet Listing

Where can I refer to for the updated Sands Rewards participating outlets list?

You may get the updated outlets list from any of our Sands Rewards LifeStyle counters or visit our website.

 

PIN Reset

How do I reset my pin?

You may reset your PIN on the Sands Rewards LifeStyle website or mobile application. For mobile application, you will need to select your date of birth and you may choose to receive your OTP via email or mobile number registered under your account. Once you have successfully logged in , you will be able to reset your PIN. 

Alternatively, you can reset your PIN at any Sands Rewards LifeStyle counters.