SANDS REWARDS LIFESTYLE FAQ
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Sands Rewards LifeStyle | About Membership | Membership Tier | Reward Dollars l Benefits/Privileges | Participating Outlet Listing | PIN Reset
Navigate to:
Sands Rewards LifeStyle | About Membership | Membership Tier | Reward Dollars l Benefits/Privileges | Participating Outlet Listing | PIN Reset
Yes, you can start using the membership card by earning and redeeming at our participating outlets. Please remember to present your membership card before payment.
You may contact our Sands Rewards LifeStyle hotline at +65 6688 8886 to deactivate your membership card.
For damaged card, you may approach any Sands Rewards LifeStyle counter with your physical ID for a card replacement. No fees will be charged for card replacement.
You may check your account details or update your personal particulars through our Sands Rewards LifeStyle website, Sands Rewards LifeStyle kiosk machine, and our newly launched mobile app. If you require more information, please approach any of our Sands Rewards LifeStyle counter for assistance.
Rewards Dollars are valid for 12 months from the date earned. Expiry of dollar is based on first in first out basis.
You may check your dollar status through
Individuals who are (i) not employed by Marina Bays Sands; (ii) aged 18 and above are eligible to apply for membership in the Programme.
Any Sands Rewards LifeStyle counter at Marina Bay Sands. Present your NRIC or passport when collecting your physical card at the following counters:
Sands Rewards LifeStyle Counters
Lobby, Hotel Tower 1
Daily: 10am – 10.30pm
The Shoppes, B1 (above Sampan Rides)
Daily: 10am – 11pm
The Shoppes, B2 (near Digital Light Canvas)
Daily: 10am – 11pm
You may use either your e-card or physical card to earn Reward Dollars and enjoy discounts.
If you have verified your mobile number or email address, you will be able to use your Sands Rewards LifeStyle e-Card for both earnings and redemptions at our Hotel, Marina Bay Sands owned and tenanted outlets without the physical card.
If you have not verified both mobile number and email address, there will be a $100 redemption limit. To have unrestricted redemption limit, you will have to perform either one of the following:
Yes, you may do so. To collect your physical card, please approach any Sands Rewards LifeStyle counter and present your NRIC or passport for verification.
No, it is non-transferable and it must be utilised only by the account holder.
For Prestige card tier, spend $2,000 nett annually to qualify.
For Elite card tier, spend $50,000 nett annually to qualify.
Take the fast track to upgrade your Sands Rewards LifeStyle membership to the Prestige or Elite tier and unlock greater benefits! Find out more here
Reward Dollars can be used at all participating stores, restaurants, hotel stay, parking redemption, attractions at Marina Bay Sands and theatre.
Present either the physical card or e-card upon check-in or check-out. It will take up to 48 hours after check-out to receive the Reward Dollars.
We do not allow retroactive crediting of rewards. All patrons are reminded to present their membership card or E-card upon payment to enjoy the earnings.
Yes, Reward Dollars can be earned from payment made by Cash/Card. No earnings will be awarded for payments made by Reward Dollars redemption.
You may put in your request at our Sands Rewards LifeStyle counter and the request will be reviewed.
LifeStyle and Prestige members may redeem one parking ticket at $4 Destination Dollars per ticket per day on the Marina Bay Sands mobile app or $8 Destination Dollars per ticket per day at any Sands Rewards LifeStyle kiosk. Elite members may redeem up to one complimentary parking ticket per day. A same day calendar spend using your membership card before midnight is required in order to redeem your parking privilege.
Spend refers to purchases of any amount using your membership card where payment is made using cash, NETS, credit/debit card and excludes Reward Dollars redemptions. For spend at non-participating Sands Rewards Outlet, please present your same-day receipt at selected Retail Concierge counter to qualify. For parking redemptions past midnight where a new calendar day's spend is required, select stalls at Rasapura Masters (B2-50) are open 24 hours. Redemption of Reward Dollars is final. There will be no refund of Reward Dollars once the redemption is completed.
For vehicles with Singapore-registered in-vehicle unit (IU) installed,
For vehicles without Singapore-registered in-vehicle unit (IU) installed,
Reward Dollars earnings are not allowed for online purchased tickets or items.
To enjoy the discount, you will need to proceed to our box office to purchase the tickets. Discounts are applicable for certain shows only.
You may present your membership card at the respective attraction’s ticketing counter/box office to redeem your tickets in person.
You may get the updated outlets list from any of our Sands Rewards LifeStyle counters or visit our website.
You may reset your PIN on the Sands Rewards LifeStyle website or mobile application. For mobile application, you will need to select your date of birth and you may choose to receive your OTP via email or mobile number registered under your account. Once you have successfully logged in , you will be able to reset your PIN.
Alternatively, you can reset your PIN at any Sands Rewards LifeStyle counters.