The Paiza Experience Terms and Conditions
The Paiza Experience Terms and Conditions

THE PAIZA EXPERIENCE TERMS AND CONDITIONS

  • Stay-by date: 29 Oct 2023 – 31 Dec 2024.
  • Book-by date: 26 Dec 2024.
  • Rates quoted are in Singapore Dollars.
  • Rates do not include any applicable prevailing government taxes at time of occupancy. The Rates are subject to 10% Service Charge and prevailing Goods and Services Tax.
  • Any extension of stay will be on guest’s own account on either the Flexible Rate or any other Packages offered by Marina Bay Sands.
  • Rate Modifier will apply if the guest will like to stay in any higher room type. All charges are on guest’s own account.
  • Room upgrade and additional adult charge will be on guest's own account.
  • No name change is allowed.
  • In the event guest complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.
  • Children aged 5 years and below enjoy complimentary breakfast and access to the Club benefits. Child price is applicable to children aged 6 to 12 years, and it is chargeable to guest account at the walk-in price upon consumption.
  • Marina Bay Sands may change these terms or terminate this program without notice. In the event of any dispute, the decision of Marina Bay Sands Pte Ltd is final and binding.
  • Reservation is cancellable and amendable* 5 days prior to arrival.
  • *Reservation is non-cancellable, non-amendable and non-refundable if your stay period is during 28 – 31 Dec 2023, 8 – 9 Aug 2024, 17 – 22 Sep 2024 and 28 Dec 2024 – 1 Jan 2025. 
  • A valid credit card is required to secure your reservation.
  • Upon booking, your credit card will be charged the amount indicated on the booking confirmation page and email.
  • Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.
  • No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.
  • No prepared food from sources other than the Hotel's in-room dining services is permitted in the guest rooms.
  • This reservation is not transferable. No name change is allowed.
  • By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel's standard terms and conditions of stay.
  • The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
  • The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
  • You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
  • The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
  • The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Republic of Singapore.
  • The Contracts (Rights of Third Parties) Act (Cap. 53B) shall apply.
  • Choose from any 1 of the following 2 activities for each night of the stay at selected Sands LifeStyle membership kiosks.
  • To redeem, patron must:
    • Be a member of Sands LifeStyle programme.
    • MBS reserves the right to restrict venues at our discretion and this is subject to availability.
  • Complimentary ArtScience Museum All-Access Pass (ArtScience Friend 1 + 1)
    • ArtScience Friends is ArtScience Museum’s new membership club – an extension of the Marina Bay Sands Rewards Programme and only applicable for Sands LifeStyle members
    • Visit all ongoing exhibitions and selected programmes for 2 pax at any time within the pass validated period.
    • Present this voucher at ArtScience Museum’s Ticketing Counter at Basement 2 to redeem ArtScience Friends 1+1. Valid for one-time redemption per voucher only.
    • This voucher cannot be combined with any other promotions and cannot be exchanged for cash.
    • Main cardholder of ArtScience Friends 1 + 1 must be at least 18 years old.
    • Main cardholder must be present in order for their guest to be allowed entry.
    • This pass may not be re-sold or re-distributed during its validity.
    • No refund or exchange on unused tickets.
    • All other Terms and Conditions apply.
  • Complimentary Infinity Pool Professional Photoshoot
    • Redemption of voucher can only be done from 9am to 6pm daily at Infinity Pool DEI counter (Level 57).
    • Valid for one-time redemption per voucher only and present voucher at point of settlement.
    • Redemption of up to 2 photo prints with a Premium Leather Folder.
    • The voucher is non-refundable, cannot be exchanged for cash and cannot be combined with any other promotions.
  • Guest is entitled to S$50 nett credit of minibar per stay.
  • Guest to settle any amount exceeding the S$50 nett upon check-out.
  • Any form of tips and tobacco are excluded.
  • Credit is only valid during period of stay. Credit not used within this time will be forfeited with no entitlement to refund, transfer or exchange.

Marina Bay Sands Pte. Ltd. reserves the right to change the Terms and Conditions without prior notice. In the event of any dispute, the decision of Marina Bay Sands Pte. Ltd. is final without notice or liability. Other Terms and Conditions apply.

View general Terms and Conditions.