You will receive an SMS containing details about your ticket collection closer to the date of the event.
Please be reminded that tickets and gifts are not confirmed until you have successfully reserved them. To avoid any disappointment, please ensure that you have received the confirmation SMS upon reservation.
Do note that all tickets and gifts must be collected personally during the redemption period. Please bring along your membership card for verification purposes on the collection date. All complimentary tickets and redemptions are non-transferable and not for sale.
If you are not the intended recipient, please reply: NOTME<space><membership ID> to the SMS you have received.
If you receive a suspicious message asking for your membership details or to click on external links that do not belong to Marina Bay Sands, you may wish to do the following:
Call our Call Centre at +65 6688 8868 to verify the authenticity of the message.
Report the scam messages to the Police so that the authorities can investigate those telephone numbers. Marina Bay Sands will cooperate with the authorities to facilitate them with their investigations.
Subscribe to ScamShield so that scam messages and calls from numbers used in illegal activities can be automatically blocked or sent to your phone’s junk folder. The ScamShield app is developed by the National Crime Prevention Council (NCPC), in collaboration with Open Government Products (OGP), a division of the Government Technology Agency and the Singapore Police Force. Please visit https://www.scamshield.org.sg/ for more details.