At Marina Bay Sands®, we are committed to creating once-in-a-lifetime experiences every day. That commitment extends to every facet of our resort – right down to the casino floor.
We have created a responsible gaming program that not only assists problem gamblers seeking help, but also teaches our Team Members how to direct guests to help.
Marina Bay Sands also supports the various social safeguards established by the Singapore Government, including the entry levy system for Singapore citizens and permanent residents, Self Limit Program, and casino exclusion orders.
For more information on the development of the Marina Bay Sands and Las Vegas Sands Corp. Responsible Gaming Programs, please visit the Las Vegas Sands Corp. website at www.lasvegassands.com.
Signs of Problem Gambling
Most experts agree that there currently is no reliable way to identify a problem gambler just by looking at them; however, it is important for each patron to know some warning signs. These warning signs include, but are not limited to:
- gambling longer than planned;
- losing sleep over gambling;
- gambling instead of paying bills;
- feeling depressed or suicidal because of gambling.
If you, or someone you know, experiences these or similar signs related to gambling, please call the Singapore national problem gambling helpline for confidential assistance at 1800-6-668-668 or visit www.knowtheline.sg for more information.
Brief Problem Gambling Screen
Answer these three easy questions to determine whether you might have a gambling-related problem.
- During the past 12 months, have you become restless, irritable or anxious when trying to stop/cut down on gambling?
- During the past 12 months, have you tried to keep your family or friends from knowing how much you gambled?
- During the past 12 months, did you have such gambling-related financial trouble that you had to get help with living expenses from family, friends or welfare?
If you answered ‘yes’ to any of these questions, you might have a gambling-related problem. For confidential assistance, please call the Singapore national problem gambling helpline at 1800-6-668-668 or www.knowtheline.sg for more information.
The Marina Bay Sands will enforce an entry levy for all Singapore citizens and permanent residents seeking admission to the casino. The entry levy shall be set at S$100 for 24 consecutive hours and S$2,000 for a one-year period.
Some people would like to stop gambling, but have difficulty doing so. The Singapore Government and Marina Bay Sands support a casino exclusion program that might help. With this program, exclusion from casinos can take on one of three forms:
- Self-exclusion – Voluntary exclusion of a gambler from the casino
- Family-exclusion – Family exclusion of a gambler from the casino
- Third party-exclusion – Undischarged bankrupts and people receiving financial aid from the Singapore Government are automatically excluded from entering the casinos in Singapore. There is no need to apply for this exclusion
A self limit program is available in our casino.This is a voluntary program that allows a patron to set-up an account at the casino cage and fund it up to an amount the patron establishes as his/her self limit. The patron can ensure that he/she does not exceed that self limit by limiting his/her bets to money withdrawn from the account and the amount won during play. The patron must wait 24 hours before changing his/her self limit.
If you would like more information on any of the forms of exclusion mentioned above, go to www.knowtheline.sg.
National Council on ProblemGambling Telephone