A New Normal
Marina Bay Sands returns with a renewed hospitality experience as we resume business after nearly three months of closure due to the COVID-19 situation.
Our iconic Hotel and Sands SkyPark, Banyan Tree Spa, The Shoppes, ArtScience Museum, Casino, Restaurants as well as Attractions such as Sampan Rides and Digital Light Canvas have resumed operations, albeit with Safe Distancing Measures and capacity controls. All venues are accessible by the public, except the Casino, which remains accessible only to Sands Rewards Club and Paiza members, and Annual Levy Holders.
Venues such as Sands Expo and Convention Centre, Marquee and Sands Theatre, as well as public shows like Spectra, remain closed until further notice.
Entry Requirements
| Venues | Open to: |
|---|---|
| Hotel | All |
| ArtScience Museum, Digital Light Canvas, SkyPark Observation Deck and Sampan Rides | All. E-tickets are available for Digital Light Canvas, Museum, SkyPark Observation Deck and Sampan Rides prior to visit. |
| Casino | Sands Rewards Club or Paiza members; and/or existing Annual Levy Holders. |
| The Shoppes at Marina Bay Sands View the full list of stores here. | All |
| Restaurants operated by Marina Bay Sands: Black Tap, Bread Street Kitchen, Club55, CUT, db Bistro & Oyster Bar, KOMA, LAVO, Mott 32, Origin+ Bloom, Renku, RISE, Spago, SweetSpot, Yardbird | All. Reservations are required. |
| Banyan Tree Spa | All. Reservations are required. |
All visitors will need to log in to the Government’s SafeEntry system for contact tracing purposes, and undergo temperature screening, when they enter the property. They are required to adhere to mandatory Safe Distancing Rules such as wearing of masks, observing 1 metre apart in queues and other areas, as well as not congregating in groups. Our friendly Safe Distancing Ambassadors will be roving around the property to remind guests of these measures.
We look forward to serving you again.
#MBSwithLove #SGUnited #marinabaysands
Important notice: We have become aware of websites and communications claiming to provide online gambling on behalf of Marina Bay Sands. Please note that Marina Bay Sands:
- Does not offer any online or remote gambling services, nor are we associated with any gambling website service providers; and
- Will never request membership-related information or other personal identification info in text messages or by email.
Marina Bay Sands donates 15,000 kg of food to charities
Ahead of its three-month closure, Marina Bay Sands rallied its restaurants and donated nearly 15,000 kg worth of perishables, such as breads, vegetables, fruits, herbs, meat and dairy products, and 3,600 eggs to The Food Bank Singapore, a charity that collects excess food from food suppliers and re-distributes it to organisations such as old folks' homes, family service centres and soup kitchens. As an integrated resort, we consume a lot of food every day, from our staff dining rooms to our restaurants. For the next one month, we may be pausing action, but we hope our donated food will fill up the tables of the underprivileged and keep them warm and full during these unprecedented times,” said Christine Sheares, Vice President, F&B, Marina Bay Sands.
Added Nicholas Ng, Co-founder of The Food Bank Singapore, "We truly appreciate Marina Bay Sands’ thoughtfulness and generosity. Our donations and volunteer involvement have been badly impacted by the pandemic. The sponsored food will help alleviate the food insecurity concerns of our beneficiary members. We would like to call out to more organisations to join Marina Bay Sands and donate their excess food to feed the hungry.
WHAT YOU NEED TO KNOW
Before you book
Kindly note that Marina Bay Sands has reopened all three towers of our Hotel, albeit with reduced capacity to adhere to the Government’s safe management regulations. To ensure that all guests have the opportunity to enjoy the Infinity Pool, we will limit access to the Pool to one hour per room, per day, through a queue management system.
We are currently not a designated hotel to house travelers who are entering Singapore on the Green/Fast Lane arrangements.
Travelers should also check the current restrictions and conditions associated with travel to Singapore. The latest advisories on the local situation is available on the Singapore Ministry of Health website.
When making your booking, do take advantage of the direct booking promotions here.
Our free cancellation policy
If you currently have a booking with us and are affected by prevailing travel restrictions, we will allow full changes or cancellations without any penalties, to 5 days prior to arrival, as long as your arrival date is before 30 Jun 2021. For arrival date after 30 Jun 2021, we will only allow full changes to a reservation. Changes to a future date will also be subject to room availability and rate differences.
This policy also applies for bookings made via online travel agents or other third-party travel platforms. However, if your booking is made through a third-party site or party, please contact them directly as additional policies may apply.
The cancellation policy is not valid for group booking. Please read our hotel reservation terms and conditions here.
If you have specific concerns regarding your booking, please email us.