A New Normal
To support the Government's efforts as Singapore enters Phase 2 (Heightened Alert) from 22 July 2021, Marina Bay Sands will be operating on revised capacities and stricter measures.
As a precautionary measure, we will be closing our Casino temporarily from 22 July - 5 August 2021 to facilitate deep cleaning. We will update once a specific re-opening time is confirmed.
The rest of the property will continue to operate based on prevailing guidelines.
Marina Bay Sands has placed regular testing of our staff and contractors as a top priority. We have an enhanced polymerase chain reaction (PCR) testing regime for all team members working on property. Rostered Routine Testing (RRT) takes place every 14 or 28 days, based on job profiles and risk exposure.
In these unprecedented times, we continue to be vigilant on all fronts, working closely with the authorities to respond and adapt quickly to the situation. As an SG Clean certified and Bureau Veritas SafeGuard™ Hygiene Excellence and Safety Label accredited venue, we continue to adhere to strict hygiene standards and safe management measures.
All visitors must use the TraceTogether app or Token when they enter the property and before accessing various venues and attractions. Guests are reminded to wear masks at all times, observe the one-metre social distancing rule, and not congregate in groups of more than two persons. Our friendly Safe Distancing Ambassadors will be roving around the property to remind guests of these measures.
WHAT’S NEW：
| Venues | Status: |
|---|---|
| Hotel | The Hotel is open and welcomes reservations. However, each room can only accommodate a maximum of two unique individuals based on prevailing regulations. |
| ArtScience Museum, Digital Light Canvas, SkyPark Observation Deck and Sampan Rides | All attractions will operate at a reduced capacity of 25 per cent. E-tickets are available for Digital Light Canvas, Museum, SkyPark Observation Deck and Sampan Rides prior to visit. |
| Sands Expo and Convention Centre | Sands Expo remains open and will work with event organisers to re-align their show formats to comply with new regulations. Up to 100 persons per event may be allowed with Pre-Event Testing (PET), and up to 50 persons may be allowed without PET. |
| Sands Theatre | Sands Theatre will work with third-party organisers to align their shows with the new restrictions and advise guests accordingly if there are any changes in show schedules. |
| Casino | Closed temporarily from 22 July - 5 August 2021 for deep cleaning. We will update once a specific re-opening time is confirmed. |
| The Shoppes at Marina Bay Sands View the full list of stores here. | Open to the public, subject to capacity limitation of 1 person per 16sqm. |
| Restaurants operated by Marina Bay Sands: Black Tap, Bread Street Kitchen, CUT, Mott 32, Origin+ Bloom, RISE, Yardbird | Dine-in experiences will cease temporarily from 22 July to 18 Aug 2021. The public can also order takeaway directly at the restaurants, and/or via the Gourmet Takeaway platform. Black Tap and Yardbird is offering island-wide delivery via GrabFood. |
| Banyan Tree Spa | Open for reservations. Facial services are suspended until further notice. |
| Banyan Tree Fitness Club | Closed until further notice. |
| Marquee, Avenue, Spectra, SweetSpot, db Bistro & Oyster Bar, KOMA, LAVO, Spago, Waku Ghin, Club55 & Club at Renku | Closed until further notice. |
We look forward to serving you again.
#MBSwithLove #SGUnited #marinabaysands
Important notice: We have become aware of websites and communications claiming to provide online gambling on behalf of Marina Bay Sands. Please note that Marina Bay Sands:
- Does not offer any online or remote gambling services, nor are we associated with any gambling website service providers; and
- Will never request membership-related information or other personal identification info in text messages or by email.
Marina Bay Sands donates 15,000 kg of food to charities
Ahead of its three-month closure during Singapore's Circuit Breaker in 2020, Marina Bay Sands rallied its restaurants and donated nearly 15,000 kg worth of perishables, such as breads, vegetables, fruits, herbs, meat and dairy products, and 3,600 eggs to The Food Bank Singapore, a charity that collects excess food from food suppliers and re-distributes it to organisations such as old folks' homes, family service centres and soup kitchens. "As an integrated resort, we consume a lot of food every day, from our staff dining rooms to our restaurants. We hope our donated food will fill up the tables of the underprivileged and keep them warm and full during these unprecedented times,” said Christine Sheares, Vice President, F&B, Marina Bay Sands.
Added Nicholas Ng, Co-founder of The Food Bank Singapore, "We truly appreciate Marina Bay Sands’ thoughtfulness and generosity. Our donations and volunteer involvement have been badly impacted by the pandemic. The sponsored food will help alleviate the food insecurity concerns of our beneficiary members. We would like to call out to more organisations to join Marina Bay Sands and donate their excess food to feed the hungry.
WHAT YOU NEED TO KNOW
Before you book
Our hotel is open and welcomes reservations. From June 14, each room can only accommodate a maximum of 2 unique individuals. To ensure that all guests have the opportunity to enjoy the Infinity Pool, we will limit access to the Pool to 1 hour 15 mins per room, per day, through a queue management system.
Travelers should also check the current restrictions and conditions associated with travel to Singapore. The latest advisories on the local situation is available on the Singapore Ministry of Health website.
When making your booking, do take advantage of the direct booking promotions here.
Our free cancellation policy
If you currently have a booking with us and are affected by prevailing travel restrictions, we will allow full changes or cancellations without any penalties, to 2 days prior to arrival, as long as your arrival date is before 31 October 2021. For arrival date after 31 October 2021, we will only allow full changes to a reservation. Changes to a future date will also be subject to room availability and rate differences.
This policy also applies for bookings made via online travel agents or other third-party travel platforms. However, if your booking is made through a third-party site or party, please contact them directly as additional policies may apply.
The cancellation policy is not valid for group booking. Please read our hotel reservation terms and conditions here.
If you have specific concerns regarding your booking, please email us.