Your Well-Being Is Our Top Priority

• Room capacity
  The occupancy limit for registered hotel guests for overnight stay in hotel rooms/suites is subject to guest room category and any further restrictions in the fire and safety code applicable to the Hotel.
• Staggered check-in
  Guests are required to secure a registration time slot within 1 day prior to arrival. They will receive a reminder via email 3 days before arrival. 
• Infinity Pool Access
  Guests are required to present a valid Hotel key card to access the pool, with admission based on one key card for each registered guest. Access to the pool will be restricted after check-out.
• Enhanced hygiene protocol
  Particular attention is paid to high-touch items including TV remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels and flooring. Key cards are disinfected before re-use. Luggage trolleys will be sanitised after each use and storage rooms are sanitised three times daily.
• Deep cleaning
  Using the latest electrostatic spray technology (Lufter EA-X3 misting machine), we will disinfect contact surfaces and hard-to-reach places after every check-out. Being electrically charged, each spray allows the hospital-grade sanitisers and disinfectants to wrap around and evenly coat all types of surfaces for a more complete clean.
• Clean laundry
  All hotel linen is washed at a high temperature of 70 degrees Celsius. Also sanitised: Linen delivery trucks, trolleys, linen chute rooms and drop chutes.
• Public areas sanitisation
  Common areas in the Hotel are cleaned more frequently while public washrooms will undergo deep cleaning each night. Hand sanitisers are placed in high-touch areas and common spaces for Team Members and hotel guests.
• Limo focus
  The interior and exterior of each limousine are cleaned and sanitised thoroughly after each use and at the end of shift. Hand sanitisers and anti-bacterial wipes to be placed in all limousines. 
• Valet
  Valet drivers don reusable gloves to minimise contact with guests. Contactless payment is made available. Car areas in contact with valet driver are sanitised before vehicle is handed back to guest.
  
• Pool cleaning
  At our iconic Infinity Pool, pool water quality and operating parameters are enhanced to higher standards, with water sampling conducted four times daily. Chlorine level raised to 2-3 ppm with a PH level of 7.2-7.8. Circulation cycles and backwash frequency are increased.

• Vaccination status
  The Casino welcomes guests over the age of 21 who are fully vaccinated or exempted from Vaccination-differentiated safe management measures (VDS) under the prevailing regulations.
  
• Enhanced hygiene protocol
  High-touch areas and equipment will be cleaned and wiped down on a frequent basis, while more than 800 hand sanitiser stations are available.
• Better air quality
  Fresh air intake will be maximised to increase external air flow into the building. The Casino air handling units are also equipped with high-quality hospital-grade HEPA filters.

• Enhanced hygiene protocol
  Increased frequency of cleaning and disinfection of common spaces, high-touch surfaces and interactive components such as digital screens, lifts, and loaned equipment such as wheelchairs and strollers.
• Minimising risks
  Retailers are encouraged to offer electronic and contactless payment where possible.
• Public area sanitisation
  Frequent sanitisation of high-touch surfaces such as elevator buttons, hand rails, escalators and kiosks. Hand sanitisers are placed in high-touch areas and common spaces for Team Members and guests.
• Optimising protection
  Hand sanitisers and surgical masks are available for customers at Retail Concierge counters.

• Vaccination status
  Vaccination-Differentiated Safe Management Measures (VDS) are applicable for dine-in based on prevailing guidelines. For more details, click here.
• Digital menus
  Guests can view menus on their personal mobile devices via a QR code.
• Enhanced hygiene protocol
  Increasing the disinfection of common spaces, high touch surfaces and interactive components.

Kindly note:

• Random spot checks will be conducted by the authorities to ensure that only eligible guests are dining in. For more information, refer to the advisory here.
  
• Guests are encouraged to opt for cashless or contactless payment modes. The use of masks is optional for guests.

• Enhanced protection
  Hand sanitisers are placed at various locations within the venue.
• Improving air flow
  Maximising fresh-air intake to introduce more external air flow into the building by increasing the frequency of air filter replacement and Air Handling Units (AHUs) cleaning.
• Hybrid event solutions
  Our suite of digital tools, including the state-of-the-art Hybrid Broadcast Studios and Virtual Meeting Place, will help meeting planners adapt to the hybrid future with tech-enhanced capabilities that unify both in-person and virtual attendee experiences.
  

• Pre-plan your visit
  Guests are encouraged to pre-purchase tickets online prior to their visit. 
• Enhanced hygiene protocol 
  Increased frequency of disinfection of common spaces, high touch surfaces, and equipment.

Marina Bay Sands is pleased to be certified SG Clean by the Singapore Government in recognition of our commitment towards the highest levels of sanitisation and hygiene. The stamp of assurance applies to our hotel, casino, Sands Expo and Convention Centre, The Shoppes at Marina Bay Sands and its tenants, our restaurants, as well as attractions such as ArtScience Museum.

The SG Clean Quality mark highlights our commitment to safeguard our communities' well-being, by adhering to the Government's sector-specific sanitisation and hygiene checklists, covering areas such as management oversight, cleaning methodology, toilet cleanliness, and general public hygiene.